Guidance for your skin Routine.

Shiba Organics is rooted in Moroccan heritage, family tradition, and the belief that healthy looking skin is supported through consistent care. Our oils, balms, and duos are presented as purposeful solutions within a simple daily Routine rather than isolated beauty products.

No. Our collection includes botanical facial oils, barrier balms, whipped tallow skincare, firming body care, and coordinated duos. Each formula is designed around a specific need such as dryness, moisture loss, dullness, barrier support, or the appearance of firmness.

Small batch production means our formulas are prepared in considered quantities rather than on a mass scale. This approach supports greater attention to freshness, consistency, and the quality of every finished product.

We thoughtfully select botanical ingredients and provide available ingredient information on each product page. Certification can vary by formula, so please review the individual listing or contact us for details about a specific product.

Our products follow a clean and purposeful formulation philosophy. Please always review the complete ingredient list on the product page, especially when you have known allergies or ingredient sensitivities.

Botanical ingredients can naturally vary in colour, aroma, and texture between batches. Temperature changes may also affect the consistency of balms and whipped products. These slight variations are normal.

Begin with your main skin concern. Choose The Healer or The Barrier Recovery Duo for comfort and barrier support. Nourishing Roots supports moisture retention, Pure Radiance promotes a glowing appearance, and Roots of Youth suits a firming and renewal focused Routine.

Begin with freshly cleansed skin. Apply lighter textures first, followed by richer oils or balms. Facial oil can be pressed into the skin after water based products, while balm is usually applied last to help seal in moisture. Complete your daytime routine with suitable sun protection.

Begin with two or three drops. Warm the oil gently between clean fingertips and press it into the face and neck. Adjust the amount based on your skin, climate, and the other products in your routine.

Many customers use facial oil once or twice daily. Start with evening use and gradually add it to your morning routine when desired. Use a smaller amount during the day and finish with appropriate sun protection.

Yes. Our duos are created to simplify product pairing. When combining individual formulas, introduce one new product at a time and layer lighter textures before richer balms.

Hydration and softness may be noticeable shortly after use, while changes in the overall look and feel of skin generally require consistency. Results vary according to skin type, routine, lifestyle, and environmental factors.

Several formulas are designed with dry and sensitive looking skin in mind. Every person's skin is different, so review the full ingredient list and perform a patch test before using a new product across the face or body.

Apply a small amount to a clean area such as the inner arm. Leave it undisturbed and observe the area before broader use. Stop using the product if persistent discomfort, swelling, or an unexpected reaction occurs.

Facial oils can suit many skin types when used in an appropriate amount. Combination or oil prone skin may prefer one or two drops used less frequently. Begin gradually and observe how your skin responds.

Ingredient suitability depends on individual circumstances. Review the complete ingredient list and speak with a qualified healthcare professional before introducing new skincare during pregnancy or breastfeeding.

Shiba Organics products are cosmetic skincare products intended to support the appearance and feel of skin. They are not intended to diagnose, treat, cure, or prevent medical conditions. Seek professional advice for persistent or diagnosed concerns.

Orders are prepared carefully before dispatch. Current processing estimates and seasonal notices are displayed during checkout or in the shipping policy. Processing time is separate from carrier delivery time.

Free shipping is available on qualifying orders of $49.99 or more, subject to destination and current store terms. The available shipping methods and costs are shown before payment.

When tracking is available, it will be sent to the email address or phone number used at checkout. Please allow time for the carrier's tracking page to update after dispatch.

Contact us as soon as possible after ordering. Changes cannot be guaranteed after fulfilment begins or the parcel has been dispatched. Please review your address and product selection carefully before checkout.

The complimentary mini gift applies to a qualifying first order while the promotion is active and supplies remain available. Gifts may vary and cannot normally be exchanged for cash or another item.

Shiba Organics offers a 30 day money back guarantee, subject to the eligibility requirements and exclusions stated in the return policy. Please contact us before returning a product so the request can be reviewed.

Eligibility can depend on the product condition, reason for return, and hygiene requirements. Contact customer support with your order details before sending any product back.

Contact us promptly with your order number and clear photographs of the product, packaging, and shipping label. Keep all original packaging while the issue is reviewed.

Contact customer support with your order number and a clear photograph of the item received. Do not use the product or discard the packaging while the order is being reviewed.

Visit the Contact Us page and include your name, order number when applicable, and a clear description of your question. Complete information helps the support team respond more efficiently.